There are no transaction fees when using Farm-r.
Farm-r charges a 15% commission only when an owner generates revenue from listings on the platform. This commission is inclusive of VAT and transaction fees. When an owner receives funds for a listing, Farm-r's commission is automatically deducted and the owner receives the net amount.
When listing please include as much information as possible so other users can have a clear understanding of the machine or service you are offering.
Our policy is that a renter can cancel a booking up to 72 hours before a rental commencing. By accepting a booking, owners agree to this refund policy. If a booking is cancelled within the time limit, Farm-r will contact you to let you know. You don't need to do anything, we will perform a 'reverse transfer' which will automatically 'pull' the transferred funds from your bank or Stripe account.
If a renter believes that a machine or service they booked and paid for is not as described, and if this can be proved, we have very robust procedures in place, via our payment provider, that will ensure a refund is issued by the machine owner's bank.
This forms part of our dispute resolution process so please initially contact the machine owner and try to resolve the matter, including by recorded and dated correspondence. If the matter remains unresolved after 72 hours please contact Farm-r.
Farm-r will not sell or disclose your personal information to third parties without your explicit consent. Farm-r® stores and processes content on computer servers that are protected by physical as well as technological security.
Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Farm-r® of any unauthorized use of your password or any breach of security. You also agree that Farm-r® cannot and will not be liable for any loss or damage arising from your failure to keep your password secure.
Rights of Content
The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilize the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has provided it to the service. The service provider has the right to remove any material when it deems it necessary.
No guarantees of the functioning of the Farm-r®'s service are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. The service provider can under no circumstances be liable for damage that is caused to the user or their property. The user may not store any information or data in the service, and expect it to remain there.
The Removal of a User
The service provider has the right to remove any users from Farm-r and terminate their right of use of the service without any specific reason and without being liable for compensation.