Information about Farm-r

Terms of use

Farm-r® Terms of Use

We are a third-party rental booking marketplace for farm machinery and services:
Farm-r® (the service provider) is a marketplace and rental booking service that connects holders of machinery (owners) to those who wish to rent machinery or machinery services (renters). Machinery rental or services can be booked for multiples of 'per day' units. A 'per day' unit  allows for 8 hours use of the machine or service, use outwith these terms must be agreed with the owner prior to use. We do not assume liability for the actions of either transacting party and solely act as a connecting marketplace online service. 

Insurance:
Farm-r® does not provide insurance for the machinery or services booked using the marketplace and we assume no liability for damage to, or harm caused by the machines or services booked using the marketplace. We strongly advise owners to ensure that renters have adequate and appropriate insurance cover in place before the machine or service hire commences and covering the period of rental. 

An owner can stipulate within a listing the value of insurance cover required. The renter must give the owner a copy of their insurance documentation when they collect the machine. The owner must only release the machine once they are satisfied that adequate insurance is in place.

Licensing:
It is the responsibility of the machinery user to ensure they possess the appropriate licencing to operate machinery booked using the Farm-r® booking service. Farm-r® accepts no liability for inappropriate use of machinery booked using its booking service.

Tax: 
The price 'Per day' that you set within a listing is excluding VAT and that is the price that will be displayed within the marketplace. If  an owner is required to charge VAT, the VAT portion will be added and itemised at checkout. Owners are in full control of whether they charge VAT on listings or not. 

To charge VAT on your listings go to 'Settings' > 'Payments' and select the currency that you want to list in. Now click the box next to 'Charge VAT for transactions'  and set the applicable 'VAT Percent' and click save.

Farm-r's commission is inclusive of VAT.

Fees: 

There are no transaction fees when using Farm-r.

Commission:

Farm-r charges a 15% commission only when an owner generates revenue from listings on the platform. This commission is inclusive of VAT and transaction fees. When an owner receives funds for a listing, Farm-r's commission is automatically deducted and the owner receives the net amount.

Listing: 

When listing please include as much information as possible so other users can have a clear understanding of the machine or service you are offering. 

Refunds/Cancellations:

Our policy is that a renter can cancel a booking up to 72 hours before a rental commencing. By accepting a booking, owners agree to this refund policy. If a booking is cancelled within the time limit, Farm-r will contact you to let you know. You don't need to do anything, we will perform a 'reverse transfer' which will automatically 'pull' the transferred funds from your bank or Stripe account.  

If a renter believes that a machine or service they booked and paid for is not as described, and if this can be proved, we have very robust procedures in place, via our payment provider, that will ensure a refund is issued by the machine owner's bank.

This forms part of our dispute resolution process so please initially contact the machine owner and try to resolve the matter, including by recorded and dated correspondence. If the matter remains unresolved after 72 hours please contact Farm-r.

Privacy

Farm-r will not sell or disclose your personal information to third parties without your explicit consent. Farm-r® stores and processes content on computer servers that are protected by physical as well as technological security.

Password: 

Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Farm-r® of any unauthorized use of your password or any breach of security. You also agree that Farm-r® cannot and will not be liable for any loss or damage arising from your failure to keep your password secure.

Rights of Content

The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilize the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has provided it to the service. The service provider has the right to remove any material when it deems it necessary.

Disclaimer

No guarantees of the functioning of the Farm-r®'s service are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. The service provider can under no circumstances be liable for damage that is caused to the user or their property. The user may not store any information or data in the service, and expect it to remain there.

The Removal of a User

The service provider has the right to remove any users from Farm-r and terminate their right of use of the service without any specific reason and without being liable for compensation.

Applicable Jurisdiction

The jurisdiction that is applicable in this service and these terms of use is that of Finland and the United Kingdom, unless something else is required by binding law.